Click Tools Options, and in the Global list of categories, click User Credentials. Step 2: Start the version of CorelDRAW or Corel PHOTO-PAINT that is now associated with an obsolete account and email address. If you have subscriptions or Upgrade Programs in each account, they are associated with different serial numbers so you need to choose one of the serial numbers. You will be asked to provide an active email address for your merged account. Step 1: Contact Corel Support Services with a request to merge the two accounts for you. You have two accounts associated with different email addresses, and you want to merge the two accounts.įirst, you must call Corel Support Services to merge the accounts for you, and then you must update your email address through the product. Next, click Edit Credentials, and in the dialog box, type the serial number that you chose in step 1. Step 2: Start the version of CorelDRAW or Corel PHOTO-PAINT that now has an obsolete serial number. Proceed to the Confirm selection page, and choose the serial number that you want to keep. On the Subscriptions page, select the subscriptions that you want to merge.

Step 1: Go to Your Account page by signing in on, and then click Merge in the Product Status area. Second, you must edit the user credentials in the product that now has an obsolete serial number. You must first go to Your Account page, and then associate both subscriptions with one of the serial numbers. In this case, each subscription is associated with a different serial number.

You want to merge two product subscriptions that you purchased with the same account at a different time so that the subscriptions have the same renewal date. Updating your user credentials ensures that you don’t need to uninstall and reinstall the product. This topic describes two typical cases in which you need to change your account settings and then update your user credentials in the installed product to match the new account settings. When you authenticate your product to access online features and content, you sign in with a specific account, associating the product with that account and its email address. For each account, a unique email address and password are required. The email address associated with your account. The serial number is the unique identifier of your product license. Your product serial number - lets you install and reinstall your product. CorelDRAW Help : Getting started : Corel accounts and services : Changing user credentialsĪs a user and owner of CorelDRAW Graphics Suite, you must know your user credentials:

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